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Ticket Support

Things to Do & Event Tickets

We’re here to make sure your experience booking activities and event tickets through Minerave is smooth, secure, and enjoyable.

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How Our Booking Process Works

  • Partner-Powered Bookings: All activities and event tickets listed on Minerave are offered through trusted third-party partners.

  • Secure Checkout: When you click Book Now or Get Tickets, you will be redirected to our partner’s official website to complete your purchase safely.

  • Instant Confirmation: Most bookings provide instant confirmation via email from our partner’s system.

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When to Contact Minerave Support

Since the booking and payment happen on our partner’s website, they will handle:

  • Order changes or cancellations

  • Refund requests

  • Ticket delivery issues

  • Event or activity-related questions after purchase

You’ll find the partner’s contact information in your order confirmation email.

How to Submit a Ticket to Minerave Support

  1. Open the Support Ticket Form

  2. Minerave Contact >

  3. Fill in Your Details:

    • Full name

    • Email address

    • Activity/event name

    • Booking reference number (if available)

    • Detailed description of your question or issue

  4. Submit & Wait for Our Reply:

    Our team will respond within 24–48 business hours to guide you on the next steps or connect you with the right partner support.

FAQs – Things to Do & Event Tickets

  • Please check your spam/junk folder first. If you still can’t find it, contact the partner directly using the information in your booking confirmation page. If you need help finding that, submit a ticket to us.

  • Cancellation and rescheduling policies are determined by our partners and vary per booking. Please check the terms on the partner’s website or in your confirmation email.

  • We only work with trusted, reputable partners that meet strict quality and security standards.

  • No. All pricing is set by our partners. You pay the same amount as you would if you booked directly with them.

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Support Chatbot (Coming Soon)

We´re working on launching our 24/7 travel chatbot assistant to help you with :

  • Using the search tool

  • Understanding results

  • Partner redirect help

  • FAQs and troubleshooting

Until Then, feel free to contact us with any issues or questions

We’ll do our best to point you in the right direction quickly.

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Affiliate Notice

Some of the links on this page are affiliate links. this means Minerave may earn a small commission if you book a hotel through one of our trusted partners- at no extra cost to you

We believe in full transparency. You can read more in our Affiliate Disclosure, available in the website footer.

Important Info