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Rental Support

Welcome to our Rental Support Center. Whether you’re looking to rent a car for road trip, a boat for a coastal escape, or a bike to explore the city at your own pace - we’re here to make your experience smooth and stress-free

Explore the guides, FAQ, and assistance options below to get started.


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Need Help With Your Rental?

Our Support team is here for you before, during, and after your rental. Whether you’re having trouble booking, need to modify your reservation, or want help with provider, we’re happy to assist.

Support Chatbot (Coming Soon)

We´re working on launching our 24/7 travel chatbot assistant to help you with :

  • Using the hotel search tool

  • Understanding results

  • Partner redirect help

  • FAQs and troubleshooting

Until Then, feel free to contact us > with any issues or questions

We’ll do our best to point you in the right direction quickly.

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Policies & Resources

Understand how Minerave works, our role as an affiliate, and what to expect when booking with our rental partners.

View Policies & Partner Terms >