Mobile phone screen displaying a travel cheat sheet about Venice, Italy, including a picture of gondolas and historical buildings, a map of Venice, and information about currency and tipping.
Colorful emblem showcasing Venice, Italy with a canal, historic buildings, and domed church, labeled as a 'Cheat Sheet' for Europe.

Minerave Cheat Sheet Support

We’re here to help you travel smarter.

Thank you for choosing Minerave.

Our mission is to make every journey effortless — from planning your trip to exploring your destination. If you ever need assistance with your Cheat Sheet purchase, you’ll find everything you need right here.


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Quick Help & FAQ

  • Please check your inbox and spam folder for an email from Minerave Travel with your download button.

    If it’s still missing, contact us at support@minerave.co, and we’ll resend your file within 24 hours.

  • All Minerave Cheat Sheets are standard PDF files.

    You can open them using your default browser or any PDF reader (Apple Books, Adobe Reader, or Google Drive).

    For best performance, download and save your file directly to your device.

  • Yes! Every Cheat Sheet is printable and optimized for A4 size.

    You can print it at home or in any professional print shop.

  • Absolutely.

    When you buy a Cheat Sheet, you receive lifetime updates at no extra cost.

    We’ll email you whenever a new version or city guide is released.

  • Yes. Once downloaded, you can access it anytime — no internet connection required.

    Just save the file to your phone or tablet before you travel.

  • Because our Cheat Sheets are digital downloads, all sales are final.

    However, if you experience any technical issue (such as a missing file or download error), please reach out — we’ll make sure you receive your product promptly.

  • We offer secure and flexible payment options to make your checkout experience fast and simple:

    Accepted Payment Methods:

    • Apple Pay

    • Google Pay

    • PayPal

    • Visa

    • Mastercard

    • American Express

    • Discover

    • Maestro

    • Shop Pay

    • And other major international payment providers

    All payments are encrypted and securely processed through our verified partners (Etsy, Gumroad, or the official Minerave Shop).

    Your payment data is never stored on our servers — only trusted global payment processors handle your transaction.

  • If you have any other questions or need personal assistance, our support team is here for you.

    Email: support@minerave.co

    Response time: within 24 hours (Monday–Friday)

  • We regularly update our Cheat Sheets to ensure every guide remains accurate and up-to-date.

    When a new version is released, you’ll automatically receive an email with your updated download link and release notes.

  • Your personal and payment information are always protected.

    We comply with international data privacy standards and partner only with verified payment gateways for secure transactions.

Thank You for Traveling with Minerave 💛

We’re honored to be part of your journey.

Every Cheat Sheet is crafted with precision, design, and a deep love for travel — so you can explore the world confidently, beautifully, and stress-free.

Minerave — Smart Travel, Simplified.

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Support Chatbot (Coming Soon)

We´re working on launching our 24/7 travel chatbot assistant
to help you with :

Until Then, feel free to contact us with any issues or questions

We’ll do our best to point you in the right direction quickly.

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Affiliate Notice

We believe in full transparency. You can read more in our Affiliate Disclosure, available in the website footer.


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