Mobile phone screen displaying a travel cheat sheet about Venice, Italy, including a picture of gondolas and historical buildings, a map of Venice, and information about currency and tipping.
Colorful emblem showcasing Venice, Italy with a canal, historic buildings, and domed church, labeled as a 'Cheat Sheet' for Europe.

Cheat Sheet Support

We’re here to help you travel smarter.

Minerave Cheat Sheets are designed to help you plan smarter, travel better, and make confident decisions - all in one simple, easy-to-use format.

If you need help accessing your Cheat Sheet, have a question about your purchase, or want to understand how to use it, you’re in the right place.

What Are Minerave Cheat Sheets?
Minerave Cheat Sheets are digital travel resources created to give you practical guidance, tips, and tools you can use before and during your trip. They may include:
1. Planning tips and checklists, destination insights,
2. Travel hacks and recommendations,
3. Curated tools and resources.
4. Cheat Sheets are digital products, delivered online — no physical items are shipped.

Accessing Your Cheat Sheet
After completing your purchase, you should receive an email with instructions on how to access your Cheat Sheet. If you don’t see it:
1. Check your inbox and spam/junk folder
2.Make sure you’re checking the email address used at checkout
3. Allow a few minutes for delivery
Still can’t find it? Contact our support team and we’ll help you regain access.

Having Trouble Using the Cheat Sheet?
If you’re unsure how to use a Cheat Sheet or have questions about the content:
1. Make sure you’re viewing it on a supported device or browser
2. Follow any access or download instructions provided
3. Review the guide at your own pace — Cheat Sheets are designed to be flexible and easy to use. If something isn’t clear, we’re happy to help explain or point you in the right direction.

Payments, Refunds & Product Questions: Cheat Sheets are digital products. Any questions related to: Payments, Access issues, Purchase confirmation, General product support, can be directed to Minerave Support. We aim to respond as quickly as possible and provide clear, helpful assistance.

Quick Help & FAQ

  • Please check your inbox and spam folder for an email from Minerave Travel with your download button.

    If it’s still missing, contact us at support@minerave.co, and we’ll resend your file within 24 hours.

  • All Minerave Cheat Sheets are standard PDF files.

    You can open them using your default browser or any PDF reader (Apple Books, Adobe Reader, or Google Drive).

    For best performance, download and save your file directly to your device.

  • Yes! Every Cheat Sheet is printable and optimized for A4 size.

    You can print it at home or in any professional print shop.

  • Absolutely.

    When you buy a Cheat Sheet, you receive lifetime updates at no extra cost.

    We’ll email you whenever a new version or city guide is released.

  • Yes. Once downloaded, you can access it anytime — no internet connection required.

    Just save the file to your phone or tablet before you travel.

  • Because our Cheat Sheets are digital downloads, all sales are final. However, if you experience any technical issue (such as a missing file or download error), please reach out — we’ll make sure you receive your product promptly.

  • We offer secure and flexible payment options to make your checkout experience fast and simple:

    Accepted Payment Methods:

    • Apple Pay

    • Google Pay

    • PayPal

    • Visa

    • Mastercard

    • American Express

    • Discover

    • Maestro

    • Shop Pay

    • And other major international payment providers

    All payments are encrypted and securely processed through our verified partners (Etsy, Gumroad, or the official Minerave Shop).

    Your payment data is never stored on our servers — only trusted global payment processors handle your transaction.

  • If you have any other questions or need personal assistance, our support team is here for you.

    Email: support@minerave.co

    Response time: within 24 hours (Monday–Friday)

  • We regularly update our Cheat Sheets to ensure every guide remains accurate and up-to-date.

    When a new version is released, you’ll automatically receive an email with your updated download link and release notes.

  • Your personal and payment information are always protected.

    We comply with international data privacy standards and partner only with verified payment gateways for secure transactions.

Minerave Support can assist with access, download issues, and technical help with Cheat Sheets, but cannot modify content or provide travel advice.

Still need help? Contact us

Every Cheat Sheet is crafted with precision, design, and a deep love for travel — so you can explore the world confidently, beautifully, and stress-free.

Thank You for Traveling with Minerave 💛
We’re honored to be part of your journey.

Minerave — Smart Travel, Simplified.